FAQ
Everything you need to know.
We created Hemexa to make preventative health simple, structured, and transparent. This page answers the most common questions about our membership, how testing works, and what to expect from your experience.
Is Hemexa a replacement for my doctor?
Who is Hemexa designed for?
What do you mean by preventative health?
I already feel healthy. Why would I need this?
How much does it cost?
Can I cancel my membership?
Are there any additional costs beyond the membership fee?
Is this covered by private health insurance or Medicare?
How do I get my blood taken?
How long does it take to get my results?
What happens if something in my results is concerning?
Can I upload blood tests I've already done?
Do I need a GP referral?
Is my data sold or shared with third parties?
How is my data stored and secured?
Can I delete my data?
Who reviews my results, is there a real doctor involved?
Where is Hemexa available?
What happens after I join the waitlist?
How do I get started once Hemexa launches?